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Jobs
Overview
Create a new job
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Change job agent
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Appointments
Overview
Create a new appointment
Searching for appointments
Appointment Summary
Appointment Actions
Add comment
Place on waiting list
Reschedule appointment / Change work type
Revert to assigned
Set non-compliance flag
Override completed date
Change paperwork status
Cancel/Uncancel Appointment
Create call-back
Complete Appointment
Change quotation status
Change appointment tags
Update job instruction
Block/Allow submission
Allow overwrite
Override commencement date
Change activity date
Appointment Questions
Certificate Submissions (Appointment)
Correspondence
Decommissioning Summary
Appointment History
No Show appointment
Appointment Bulk Update
Sales Pipelines
Sales Pipelines
Schedules
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Waiting List
Overview
Waiting list search
Scheduling from the waiting list
Tasks
Overview
Invoicing
Overview
Invoices Screen Overview
Invoices Summary View Tab
Invoices Contractor Datafiles Tab
Invoice View Tab
Invoices Variations
Field worker Invoice Distribution
Stock Management
Concepts
Allocate/Return stock
Edit Stock Allocation
Datafiles & Submissions
Overview
Create a Submissions Batch
Processing a Batch
Revert a Submission Batch
Decommissioning & Recycling
Overview
Decommissioning Batches
Recycling Batches
Decommissioning & Recycling Reports
Todo
Auditing
Desktop / Phone Audit
Completing Desktop / Phone Audit
Field Audit
Corrections Required in Audit
Reports
Viewing/Common Reports
Admin
Overview
Agents
Overview
Adding an agent
Select or Modify an Agent
Agent Products
Agent Calculation Discount Rate
Agent Email Settings
Agent Email Templates
Agent SMS Settings
Agent SMS Templates
Agent Suburbs
SMS Reports
Field Workers
Overview
Create Field Worker
Managing Field Workers
Abilities
Attributes
Availabilities
Groups and Teams
Work Assignments
Creating a Setup Code
Products
Overview
Manage Products
Create non Certificate Product from Existing Certificate Product
Modify Price Product
Stock Management
Overview
Suppliers
Warehouses
Stock Return Reasons
Stock Categories
Stock Reports
Clients
Overview
Client Register
Client Contracts
SMS Campaigns
Campaign Setup
Sending SMS Campaign
Import / Export
Appointment Import
Sales Lead Import
Tag Import
Transaction Import
Certificate Status Import
Import & Export History
Notice board
Create a Notice
Operators (Access Control)
Manage Users
Roles
Contract/Agent/Client Access
Giving and an Aggregator Access
Setting up a Payment Gateway
Learn to create a payment gateway here
Please see our Guide
Enabling Credit Card Payments
for help.
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