Manual tags may be changed from the appointment action, Change Decommissioning. If a tag is linked to a question, this
action will be unable to change its assignment.
Please refer to Appointment Tags for information.
- Navigate to the Appointment Actions tab.
- Click the action, Change Appointment Tags.
- Select new tags from the dropdown or click existing tags to remove.
- Enter a comment about why this change was done.
- Select the Update Tags button on bottom right of the screen.