Privacy Policy

Dataforce Service Pty Limited (Dataforce) provides an online mobile workforce software solution that stores customer, employee, operational and financial information about your company as provided or entered by you.

Commitment

At Dataforce we know that privacy is important to you and your customers. This privacy policy (the Privacy Policy) reflects our respect for your privacy rights and Dataforce is committed to ensuring the privacy of all your information.

Application

This Privacy Policy applies to all personal information submitted by customers of Dataforce on the Dataforce ASAP web application or entered into the Dataforce Runabout App via a mobile device (together the Dataforce ASAP/Runabout Platform).

Personal information

In order to use the Dataforce ASAP/Runabout Platform, all customers will need to submit certain personal information such as their email address, name, address, telephone number, industry and certain company information. Customers may be asked to submit further information from time to time as they continue to use the software.

Use of information and data

The personal information that customers provide will only be used in connection with the services offered by Dataforce, to communicate with customers in relation to the services or to co-operate with any government, industry or regulatory authorities.

Dataforce ASAP/Runabout reserves the right to use data in relation to customers use of the services for marketing or business intelligence purposes. Dataforce staff can access usage information and transaction volumes in order to better understand how customers are using the Dataforce ASAP/Runabout Platform so we can improve the system design, and where appropriate,provide suggestions on ways to improve their own use of the Dataforce ASAP/Runabout Platform.

Consent

By accessing the Dataforce ASAP/Runabout Platform, all customers consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy.

Disclosure of information

Dataforce will not disclose any customer's personal information to any third party except where the disclosure relates to the purposes for which the information was collected (as stated in paragraph 4 above) unless expressly permitted to do so by the particular customer.

Access to and updates of information

Customers may request at any time to see the personal information that Dataforce holds on its behalf or to correct or update any personal information. Please email Dataforce at support@dataforce.com.au

Communication

Dataforce sends billing information, product information, newsletters and notifications to you via e-mail and in some cases inside the Dataforce ASAP/Runabout Platform messaging service. Where appropriate e-mail or in platform communication will contain instructions describing how you can opt to be removed from the mailing list.

Storage of information

Dataforce will securely store customer's personal information either in Australia or any other country that Dataforce may select from time to time to provide its services.

Retention

Dataforce may hold a customer's personal information both before and after the cancellation of each customer's account, but only for as long as Dataforce ASAP/Runabout is lawfully entitled to do so.

Changes to Privacy Policy

Dataforce may amend or update this Privacy Policy from time to time, with or without notice to customers of Dataforce. All customers agree to be bound by the Privacy Policy that is in effect at the time they access the Dataforce ASAP/Runabout website and/or use the software through a mobile device.

Terms of use

Use of the Dataforce ASAP/Runabout software is subject to Dataforce Terms of Use and this Privacy Policy should be read in conjunction with this.