Restoring Photos For Apple from the file system.
In the case that your appointment has become corrupt and you are unable to access the job on your phone, follow the steps bellow to locate the photos on your iOS device. When you find these photos, you can back them up or send them to an operator to manage etc. Instructions:
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Navigate to the device’s “Files” application.
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Click “On My iPhone/iPad”.
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Click “Runabout“ .
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Click “Dataforce_Runabout“ folder .
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Open a folder with the name of your client code, eg “LITE_VEET” or something similar.
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Open the folder with the name of your fieldworker ID. (this will be a number)
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Open the folder with the name “2022XXXX” (Please replace XXXX with the date of the appointment) or similar. Folder name is the date of the schedule in the format YYYYMMDD
This folder will contain all images for jobs completed on the specified day. Get Images into your gallery on iOS
To allow these images to be selected using runabout gallery option from inside the folder with images (see above):
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Click top left icon to show additional actions and click ‘Select’.
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Screen will be updated and will display radio buttons, select images that want to use by tapping the radio button with your finger.
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When selected the last image, look to the bottom of the screen for the ‘share icon’ on some models is the left most icon and then click.
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From the popup select the options ‘Save Image’ . This will import image into phone photo gallery.
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Open runabout and the appointment, navigate to photo question and click gallery icon to pick one of these images.