Add, Remove & Manage Subscriptions

Adding a Field Worker Subscription (Setup Code Method)

1. Touch the Subscriptions icon to access the subscriptions configuration screen
   • You will be presented with a list of active and inactive subscriptions. If you have just installed Dataforce Runabout then the ‘Enter Setup Code’ screen will appear
2. If you see a plus icon (bottom right corner for Android of the screen, or top right corner for iOS of the screen), touch this icon, otherwise skip this step
3. Enter the setup code provided to you via email. The setup code is made up of 5 alphanumeric characters
   Important: If you did not receive a setup code via email please contact your administrator and request one

   

4. Wait for the initial synchronization to complete
   Note: It is possible to have multiple active Field worker subscriptions at the same time. When multiple subscriptions are active the schedules for those active Field workers will be merged together

Adding a Field Worker Subscription (Manual Method)

1. Touch the Subscriptions icon to access the subscriptions configuration screen
   • You will be presented with a list of active and inactive subscriptions. If you have just installed Dataforce Runabout then the list of subscriptions will be empty
2. If you see a plus icon (bottom right corner for Android of the screen, or top right corner for iOS of the screen), touch this icon, otherwise skip this step
3. Click on ‘Advanced Setup’ button
4. Select the environment required for the subscription from the top left drop down list
   • UAT (User Acceptance Testing) - This is your testing/training system
   • PROD (Production) - This is your production system
5. Select the program required for the subscription from the top right drop down list
6. Enter a Username and Password into the fields
   Note: The user must be setup in Dataforce ASAP for the selected program and must belong to a role that has been assigned the Access APIs permission
7. Touch the Search Using Dataforce ASAP Credentials button
   • You will be presented with a list of available Field workers for the selected program/environment
8. Touch the Field Worker to add it as an active subscription
   • The Field worker will be added to the device and should appear under Active subscriptions

Removing a Field Worker Subscription

• In runabout there are two forms of removing a Field Worker subscription
  • Subscription Deactivation - The subscription will still exist on Dataforce Runabout and will appear under the inactive category, however it cannot be utilised i.e. Cannot retrieve or create appointments
  • Subscription Deletion - Removes the subscriptions from Dataforce Runabout entirely

Enabling / Disabling a Subscription

1. To either activate or deactivate a Field Worker subscription simply touch it
   • i.e. Touching an inactive subscription will activate it and touching an active subscription will deactivate it

OR

1. Touch and hold a subscription
2. Touch Enable Subscription / Disable Subscription

Deleting a Subscription

1. Touch and hold the Field worker subscription
2. Touch Delete Subscription

Where to Next?