Overview

Action Description
Open Opens the appointment and displays all the tabs for the work type
Re-Schedule Reschedule the appointment to a different date/time
Mark as No Show Marks the appointment as a no-show, this will remove all data for the appointment. A comment can be attached to the appointment change.
Mark as Rejected Marks the appointment as rejected, thus causing it to go onto the waiting list. A comment can be attached to the appointment change.
Show on Map Opens the device’s Maps Application with the address selected.
Call Opens the device’s Call Application with the Customer’s phone number entered.
Email Opens the device’s Email Application with Customers email address entered.
Remove from Next Sync Removes the appointment from the next synchronization of Runabout to ASAP. Any unsynced changes will be saved. The appointment will re-appear after the next sync.
Delete from Device Deletes the local appointment copy from the device. Any unsycned changes to the appointment will be lost. The appointment will reload from the server after the next sync.

Accessing Appointment Actions:

Select the three dots which correspond to an Appointment

Appointment Actions:

Downloading images

There are three ways to download images in runabout:

  1. Download all images in current schedule
  2. Download all images for a specific appointment
  3. Download each image manually

Download all images in current schedule

  1. Select a schedule. E.g “Today’s schedule”
  2. Tap the three dots in the top right corner of the screen
  3. Tap Download all images

This action will download all the images to your device associated with every appointment under the selected schedule.

Download all images for a specific appointment

  1. Select a schedule. E.g “Today’s schedule”
  2. Locate the desired appointment card
  3. Tap the Download icon on the appointment card

This action will download all the images to your device that are included under the selected appointment

Download each image manually

  1. Select a schedule. E.g “Today’s schedule”
  2. Locate the desired appointment card
  3. Tap on the appointment card
  4. Scroll to the desired tab. E.g “Site Details”
  5. Manually tap each image to download

This action will download only the images which have been manually selected