This section is designed to make it easier for your IT team to add the DKIM & SPF records and ensure that emails are getting to your customer.

Why configure SPF and DKIM records?

By setting up SPF and DKIM records, emails that are sent from Dataforce ASAP will be can be sent with your own sender address. Without DKIM/SPF records, there is a high chance that these emails will be rejected or quarantined by the customers email provider and not received.

What are SPF and DKIM?

SPF stands for Sender Policy Framework. It is the first level of defense against “spoofing” as it lets receiving email servers know Dataforce ASAP has permission to send emails on behalf of your company. DKIM stands for Domain Key Identified Record. It is a further guarantee to a user’s email server that the email is legitimate. It can be thought of as a “digital signature” on your email. Both of these records are configured in the domain’s DNS (Domain Name System) record.

Configuring SPF

SPF settings are the same for all customers and instructions to add them to your domain can be found here:

https://docs.aws.amazon.com/ses/latest/DeveloperGuide/send-email-authentication-spf.html

DKIM (DomainKeys Identified Mail)

DKIM settings are specific to each client, therefore please contact Dataforce for your DKIM records. Once you receive this you can pass them on to your IT administrator to create the required DNS records for your domain.

How to add DKIM Record for your domain:

  1. Access your domain’s DNS record
  2. Add all TXT records provided to you by Dataforce Services