Overview


  • This screen is for modifying answers to a further depth than possible on the questions screen
  • Only answers from Select Lists and Radio Questions will display, i.e. questions with predefined answers



Selecting an Answer


  1. Select the parent question from the drop down box.
    • To search, click the drop down and start typing. The search will lookup question text and ID’s

</figure>

</center>
  1. Click on the row of the answer

Modifying an Answer


  1. Select an answer
  2. Modify the properties below

</figure>

</center>

<br>

| Property                              | Description                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Disabled**                          | A form of soft deletion. If selected, this answer will **only be available from this screen**. <br>Selecting delete from the question screen will check this option                                                                                                                                                                                                                                                                                     |
| **Required**                          | Determines if the answer is **mandatory**, an appointment cannot be completed until all mandatory answers are selected                                                                                                                                                                                                                                                                                                                                  |
| **Fail on ... / Fail on missing ...** | If selected, these options will both fail an audit and disallow an appointment to be completed. <br><br> For example, if the question was 'Are lightbulbs being installed?' the **'Fail on missing product category'** could contain a  'Light Bulb' category. This would mean that if an installation did not select a light to be installed the appointment could not be completed (would appear as 'Partially Completed') and any audits would fail. |

Deleting an Answer


  1. To delete an answer, simply select it and check the ‘Disabled’ option.