Manual tags may be changed from the appointment action Change Appointment Tags if a tag is linked to a question this action will be unable to change its assignment.
Please refer to Appointment Tags for information.

  1. Navigate to the Appointment Actions Tab.
  2. Click the action Change Appointment Tags.
  3. Select new tags from the dropdown or click existing tags to remove.
  4. Enter a Comment about why this change was done.
  5. Select the Update Tags button on bottom right of the screen.