Overview

Within ASAP, any user can be added to a job’s ‘Watcher List’.

This list serves two purposes:

  1. While watching a job, a user can circumvent any filters that may prevent them from typically viewing the job’s appointments. (e.g. agent restrictions)
  2. By watching a job, a user can find it with greater ease through the ‘Jobs I am Watching’ filter


Adding a Watcher

  1. Select a job
  2. Select the Actions Tab
  3. Select the Add Watcher option
  4. Select a User from the Add New Watcher drop down list
  5. Select a Watcher Rolefrom the New Watcher Role drop down list
  6. Select the Add Watcher Button


Removing a Watcher

  1. Select a job
  2. Select the Actions Tab
  3. Select the Remove Watcher option
  4. Select the radio button under the Selected column for the required Watcher
  5. Select the Remove Watcher button