A
Agent
An Agent is an entity that represents a company that has one or more Field workers
Agent Product Price
The price of a product as determined by the rules set in the [Agent Product settings]. Refer to Agent Product Settings for more details
Appointment
Appointments represent a visit to a site
Appointment & Job ID
Unique set of numbers used to identify separate jobs and appointments
B
Base Product Price
The price of a product as set in the Product Register field ‘Customer Cost’. Refer to Base Product Price for more details
C
Configuration
Admin features which allow for creation and modification of custom features within Dataforce ASAP. It is labelled with the Cogwheel logo
D
Dataforce ASAP
The web application used by operators to manage scheduling, auditing and other tasks
Dataforce Runabout
The mobile application that is used by Field workers to complete appointments in the field. Refer to Dataforce Runabout for more details
Datafiles
File exported from Dataforce ASAP in a format defined by a Datafile Type. Refer to Datafiles for more details
Datafile Type
Configurable datafile definition that defines the format of an exportable file
Decommissioning and Recycling
Products that have been replaced and used for recycling
F
Forms
Used to map questions and answers onto PDF documents depending on the job
Field Worker
A user of Dataforce Runabout. Field workers have a Field worker account. Refer to Field worker for more details
J
Job
Jobs are the parents of appointments and contain all information for the work being done at the same premises
Job / Appointment Status
A status is assigned to it to define what stage the appointment/job is at
O
Operator
A User of Dataforce ASAP. Operators login with a User account into the web application through an Internet browser
T
Tags
A tag is like a label that can be added to appointments or jobs to help with organising them or finding them. Refer to Tags for more details
W
Work Type
Different types of work which Field Workers conduct are separated used work types. Refer to Work Type for more details